Every order is roasted to order and dispatched within 48 hours of roast — it never sits on a shelf. Most customers receive their coffee within 3–5 business days, at peak flavour.

Specialty-grade arabica, shade-grown Japanese matcha, and functional blends whose adaptogens — Lion's Mane, Chaga and their kin — are precisely dosed and printed on the pack. Everything is roasted or prepared to order. Read more about the house.

We deliver to the US, Canada, the UK, most of Europe, Australia, New Zealand and across Asia-Pacific. US orders over $55 ship free; every other rate is the courier's own tariff, passed through at cost and shown at checkout before payment. The full rate card is published on our freight ledger.

Because free shipping is never free — it's shipping folded quietly into the price of every bag. We do the opposite: our prices carry no hidden freight, and shipping is charged at exactly what the courier charges us, published to the cent on the freight ledger. If your US order passes $55, we cover it ourselves.

Possibly. International orders ship on a Delivery Duties Unpaid basis, so depending on your country, customs may ask you to pay local import duties or taxes on delivery. These charges are set by your customs authority, not by us.

Choose your collection and cadence, and the saving follows your rhythm: 20% off every 2 weeks, 15% off every 4, 10% off every 6 — on every delivery. Skip, swap, pause or cancel any time from your account, with no emails or phone calls. Explore the options on our subscriptions page.

If your first bag of a blend is not your clearest hour, tell us within 30 days and we refund it — keep the bag, no return needed. One promise per blend, per household. Damaged or incorrect orders are replaced immediately. Full details in our refund policy.

Each bag carries a suggested method and ratio, and our brew guides walk you through pour-over, espresso, French press and matcha ceremony step by step. Not sure where to start? Find your roast in five questions.

Yes — digital gift cards from $10 to $250, delivered instantly by email with no shipping charge. They never expire and can be used across the full collection.